Thank you for choosing CV Studio. We are committed to providing high-quality resume, cover letter, and career document services. This Refund Policy explains when refunds may or may not be issued.

By purchasing any product or subscription from CV Studio, you agree to this Refund Policy.

1. Digital Product Policy

CV Studio provides digital services and downloadable products. Because digital content is delivered instantly and cannot be returned, all purchases are generally non-refundable once:

  • A resume or cover letter has been generated

  • A document has been downloaded

  • A subscription period has started

2. Subscription Refunds

If you purchase a subscription:

  • Access begins immediately after successful payment.

  • Subscriptions may renew automatically unless canceled.

  • You may cancel at any time, but cancellation does not guarantee a refund for the current billing cycle.

We do not provide refunds for:

  • Partial subscription periods

  • Unused time

  • Failure to cancel before renewal

3. Duplicate or Accidental Charges

If you were charged:

  • More than once for the same service

  • Due to a billing error

  • Because of a technical issue

Please contact us within 7 days of the charge, and we will investigate. If verified, we will issue a full or partial refund.

4. Service Issues

If you experience:

  • Technical errors preventing document download

  • System malfunction

  • Payment processed but no access granted

Please contact us immediately at support@cvstudio.io.
We will attempt to resolve the issue first. If we cannot resolve it within a reasonable time, a refund may be issued at our discretion.

5. Refund Eligibility Conditions

To qualify for a refund (if applicable), you must:

  • Provide proof of payment

  • Contact us within 7 days of purchase

  • Clearly explain the issue

Refunds are evaluated case-by-case.

6. Processing Time

Approved refunds will be processed within:

  • 5–10 business days

Refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

7. Chargebacks

Initiating a chargeback without contacting us first may result in:

  • Immediate account suspension

  • Permanent restriction from using our Services

We encourage customers to contact us first so we can resolve any issues quickly and professionally.

8. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes will take effect immediately upon posting on our website.

9. Contact Us

For refund requests or billing questions, please contact:

Email: support@cvstudio.io